Analyse a familiar service as a computer system
Focus on the system purpose, technical components, relationships, constraints and responsible operation.
Complete the analysis
Select a service
Choose UTM Smart, course registration, online banking, Grab, Shopee, a library service or another familiar system.
Define the system
State its purpose, principal users and system boundary.
Trace the operation
Identify input, processing, storage, output and feedback.
Map the components
Identify relevant hardware, software, operating-system, network and cloud components.
Evaluate the system
Identify one bottleneck, one security or privacy risk and one improvement.
Required artefact
| Section | Evidence |
|---|---|
| System diagram | Purpose, boundary and connected components |
| Operation | Input-to-feedback explanation |
| Component table | Hardware, software, storage and networks |
| Evaluation | One bottleneck and one responsible-use risk |
| Improvement | One realistic recommendation with expected benefit |
| Reflection | 100–150 words on what the analysis revealed |
Assessment rubric · 20 marks
| Criterion | Marks |
|---|---|
| System purpose and boundary | 3 |
| Input, processing, storage and output | 4 |
| Hardware, software and network components | 4 |
| Relationships and feedback | 3 |
| Performance or bottleneck analysis | 2 |
| Security, privacy or responsibility | 2 |
| Clarity and presentation | 2 |