Resume
Working Experience
Download ResumeJune 2022 - Present
Customer Support Executive
Linkeffect Sdn Bhd
Kota Kemuning, Shah Alam
Attend to customer inquiries while testing UAT features before deploying into LIVE environment.
May 2021 - Dec 2021
Customer Experience Associate
Conduent Sdn Bhd
USJ 21, Subang Jaya
Provide support via inbound, outbound calls & emails for Mercedes Benz (ANZ market) vehicle users.
Aug 2020 - Mar 2021
Customer Service Representative
SOCAR Mobility Sdn Bhd
Semantan,KL
Provide customer support via livechat & outbound calls for SOCAR & SOCAR-2-U users.
Education
2022 - Present
Universiti Teknologi Malaysia, KL (SPACE)
Kuala Lumpur
Undergraduate
Software Engineering
To gain more knowledge on industry application using methodologies & convert source codes into interactive applications.
2017 - 2019
Universiti Malaysia Terengganu
Terengganu
Undergraduate
Computer Science with Informatics Maritime
Attended 6 out of 8 semesters in UMT. Studied programming in Java, JSP, JavaBeans, MySQL, HTML & more.
2015-2016
Kolej Matrikulasi Negeri Sembilan
Negeri Sembilan
Foundation
Science
Four main majors were Physics, Chemistry, Mathematics & Computer Science.
Professional Skills
Interpersonal Communications
JLPT N5
Web Development
MySQL
Adobe Azure
Customer Service
Languages
HTML
CSS
JavaScript
JSP
C++
Bootstrap