Step 07 · Recognise

Challenges in the Ecosystem

Useful data depends on quality, responsibility, access and trust.

07Challenges
Awareness

What can prevent data from being useful?

Topic 5 focuses on recognising these issues. Detailed solutions will be discussed later in the course.

Six common challenges that reduce trust in data
Figure 7. Common challenges that reduce trust in organisational data.

Quality

Missing, duplicated, outdated or inconsistent records reduce confidence in the information.

Integration

Different departments may record related information in different ways.

Responsibility

Unclear ownership makes it difficult to correct, approve or manage data.

Privacy and security

Sensitive data must only be available to appropriate and authorised users.

Timeliness

Information that arrives too late may no longer support the required decision.

Resources and skills

Organisations need suitable people, practices and computing resources.

!

Remember: More data does not automatically mean better information. Trust depends on how data is created, managed and used.

!
Responsible data use
  • Collect only the information that is necessary.
  • Use data for an appropriate and clearly stated purpose.
  • Protect personal and sensitive information.
  • Provide access only to authorised users.
  • Correct inaccurate information and explain how it is used.