My Student Portfolio

Introduction

Hi, I'm Siti Dzin Norsyafika Binti Mohd Isa, a passionate and motivated student pursuing a degree in Software Engineering at Universiti Teknologi Malaysia (UTM) SPACE, KL.

My long-term career plan is to work for a web development company based in Japan or working in customer service industry for Japan market.

Skills

• HTML
• CSS
• JavaScript
• Bootstrap
• PHP
• Java
• JSP
• JavaBeans
• C++
• Japanese Language Proficiency Test, JLPT N5 Certified

Working Experience

• Linkeffect Sdn Bhd (June 2022 - Present)

Customer Support Executive

Provide solutions to customers while also taking part in UAT system testing before new features are rolled out into LIVE environment.

• Conduent (May 2021 - Dec 2021)

Customer Experience Associate

Provide support via inbound and outbound calls & emails for ANZ Mercedes Benz vehicle users.

• SOCAR Mobility Sdn Bhd (Aug 2020 - Mar 2021)

Customer Service Representative

Provide support via livechats & outbound calls for SOCAR users.

Contact Me

Or reach me thru these platforms!